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Shipping policy

Delivery Methods

Orders under 2kg are typically sent with Royal Mail, however this can be dependent on size or product value. Most orders are sent with our delivery partner DX. Which are fully tracked and protected.


Order of Medicines or Restricted Sales

Depending on order weight it may be sent with Royal Mail or DX, If proof of age is required the driver will ask you to produce ID, this can be a driving licence, Passport etc.


Special Order Items

Some products are shipped directly by the manufacturer, such as USA, Ireland, Holland, Germany, Poland etc. In this case you will be notified with the expected delivery time.


International Sales

We regularly sell worldwide, we have set fee for international delivery, however this is based on the maximum of 2kg in order weight. International orders are sent with Royal Mail only. Please note: any medicines, restricted substances, sharp objects, weapons, air-gun accessories and some feed items are not able to be shipped internationally.  


Stock Availability

Please be aware that not every item we display is in stock with us, some items are ordered with our suppliers as soon as you order them, this way it means we can keep larger stocks of most sold items, not have any products such as supplements or feeds go out of date, meaning we always send you the freshest.

Therefore, whilst pretty much all products are available next day, we cannot guarantee it will be out to you within 24hrs, unless you contact us in the first instance, and we can advise you of the lead time.